The Face of Retail Banking is Changing

The global banking sector is undergoing significant disruption from regulatory changes such as Open Banking and PSD2, the emergence of fintech providers and challenger banks through to digital transformation and changing customer expectations around how they interact and transact with their bank.

Putting Customer Engagement First

Karen Wheeler (UK Country Head) talks to Fintech Finance about how these challenges make it increasingly difficult for banks to win customer loyalty and how Affinion can help banks overcome these challenges through compelling engagement programmes that are proven to create stronger more valuable customer relationships.

Cyber & ID Protection Builds Loyalty

"Protect your customers online and they'll reward you for it."

Affinion’s Personal Cyber & ID protection services help strengthen your customer relationships by providing your customers with peace of mind through a comprehensive suite of security services.

Latest Posts

March 2019

Banks taking the lead on cybercrime

 Customers are increasingly turning to banks in the fight against cybercrime, research reveals. The study, [...]
February 2019

Three quarters of consumers ill-equipped to handle cybercrime

 A staggering 75 per cent of consumers would not know what to do if they [...]
January 2019

Cybercrime misconceptions putting UK consumers at risk

 cxLoyalty Cybercrime SOS report reveals UK is one of the nations most worried by cybercrime, [...]

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