The global banking sector is undergoing significant disruption from regulatory changes such as Open Banking and PSD2, the emergence of fintech providers and challenger banks through to digital transformation and changing customer expectations around how they interact and transact with their bank.
Karen Wheeler (UK Country Head) talks to Fintech Finance about how these challenges make it increasingly difficult for banks to win customer loyalty and how Affinion can help banks overcome these challenges through compelling engagement programmes that are proven to create stronger more valuable customer relationships.
Affinion’s Personal Cyber & ID protection services help strengthen your customer relationships by providing your customers with peace of mind through a comprehensive suite of security services.